The Waterwatch program was created as an educational program to engage the community with their local waterways. Over time the program has moved from a tool to increase scientific literacy about waterways to a scientific monitoring program performed by citizens looking at the water quality of local catchments. In the past five years there has been a concentrated effort to increase the integrity of the data collected by the volunteers of the Upper Murrumbidgee Waterwatch (previous ACT Waterwatch). The Waterwatch program delivers a number of science-based products based on the data collected by its volunteers; however the uptake of the data generated by the program by policy makers has been low. We will present the experience of Upper Murrumbidgee Waterwatch to improve data reliability, to secure long-term funding, and to ensure the long-term viability of the program by delivering products that can be accessed and used by community members and policy makers alike; and will discuss how to increase the corporate trust in the data originated by citizen science.